Support Center

Support - onetext

Help for using onetext as a temporary text workspace for paste, clean, translate, copy, and clear workflows.

iPhone

Requires iOS 17.0 or later. Use it for quick drafts, copied web text, chat replies, and text cleanup.

Mac

Mac support is available from version 1.2.0. Update from the App Store if the Mac app is not shown.

Privacy

onetext is designed as a lightweight workspace for text you do not want to keep forever.

Troubleshooting

The Mac app or Mac features do not appear

Update onetext to version 1.2.0 or later from the App Store. If the app still does not appear on Mac, open the App Store with the same Apple ID used for the download and check the purchased apps list.

Text copied from another app is not imported

Open onetext first, then paste manually or send text through the iOS share sheet. If iOS asks for paste permission, allow access for the current paste operation.

Cleanup, paragraph extraction, or line extraction does not match the expected result

Check whether the original text contains unusual spacing, copied table content, or mixed line breaks. For long text, try cleaning once, review the result, then extract paragraphs or lines from the cleaned text.

Pro unlock is not reflected

Confirm that you are signed in to the App Store with the Apple ID used for purchase. Then restart onetext and try the restore option in the purchase screen. If the issue remains, contact support with your device model, OS version, and app version.

Update history

v1.2.0

2026.06.10

Added Mac support. You can format text on Mac, use global shortcuts, and undo or redo changes. Text selection, clipboard import guidance, and display text across supported languages were also improved.

Recent improvements

2026.06

Added a local recent-text history for the last 10 text entries, refined undo and redo behavior, and adjusted the Natural and Warm editor themes so each style feels more distinct.

Initial release

2026.05.19

Released onetext as a lightweight temporary text workspace for pasting, cleaning, translating, extracting useful text, copying, and clearing quickly.

Contact

For onetext questions, bug reports, or feedback, please contact AuraMark Studio by email. Including your device model, OS version, app version, and a short description of the issue helps us investigate faster.

[email protected]

Last updated: 2026-06-12